Delivery & Returns

GENERAL SHIPPING INFORMATION

Orders placed internationally are catered to by safe and reliable courier companies.

PAYMENT TERMS

We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.

ORDER CONFIRMATION AND SHIPPING

We will send an email confirming your order and may contact you to confirm this before shipping the products. We would also be happy to track your shipment and will provide you with any assistance you may require post ordering. We will do our very best to update you on the status of the shipment via the email address you would have provided us with.

DELIVERY TIME

We try our best to dispatch our products to you within 4 days from the date of order, and our orders take anywhere from 10 to 20 days to be delivered from the date of dispatch. The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

DELIVERY TIME FOR PERSONALISED PRODUCTS

For all products on which you choose the option of personalisation, the time taken to deliver the product increases to 20 working days.

SHIPPING CHARGES

We ship products throughout worldwide and all orders qualify for free shipping.